Shipping policy

Last Updated: 29 June 2026

At TrendBuddy, we're committed to delivering your orders safely, efficiently, and on time. Every order is carefully processed and shipped through our trusted logistics partners to provide you with a smooth shopping experience.

Please read our Shipping Policy before placing an order.

Order Processing

  • Orders are typically processed within 1–2 business days after successful order confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next working day.

  • During festive seasons, promotional sales, or periods of high order volume, order processing may take slightly longer than usual.

Estimated Delivery Time

Estimated delivery time is 3–7 Business Days across India.

Actual delivery timelines may vary depending on your location, courier service availability, weather conditions, public holidays, or other unforeseen circumstances beyond our control.

While we always strive to deliver your order as quickly as possible, we appreciate your patience in case of unexpected delays.

Shipping Coverage

We currently deliver to most serviceable PIN codes across India.

If your delivery location is not serviceable, our support team will notify you and, where applicable, process a full refund for prepaid orders.

Shipping Charges

  • Free Shipping may be available on selected products or promotional offers.

  • Any applicable shipping charges will be clearly displayed during checkout before payment.

  • There are no hidden shipping charges.

Cash on Delivery (COD)

Cash on Delivery (COD) is available on eligible products and serviceable PIN codes across India.

COD availability may vary depending on your delivery location.

Order Tracking

Once your order has been dispatched, you will receive your tracking details via email or SMS (where applicable).

You can use the tracking link to monitor your shipment at any time.

If you need any assistance regarding your order, our customer support team will be happy to help.

Delivery Delays

Although we make every effort to deliver your order within the estimated timeframe, delays may occasionally occur due to circumstances beyond our control, including:

  • Adverse weather conditions

  • Public holidays

  • Courier partner delays

  • High shipping volumes

  • Government restrictions

  • Natural disasters

  • Other unforeseen events

We appreciate your patience and understanding in such situations.

Incorrect Shipping Information

Please ensure that your shipping address, mobile number, and PIN code are entered correctly while placing your order.

TrendBuddy cannot be held responsible for delivery delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

Failed Delivery Attempts

Our courier partners may attempt delivery more than once.

If delivery cannot be completed due to customer unavailability, refusal to accept the shipment, or an incorrect address, the order may be returned.

If re-dispatch is requested, additional shipping charges may apply.

Damaged, Incorrect or Incomplete Orders

If you receive a damaged, defective, incorrect, or incomplete order, please contact us within 48 hours of delivery.

For faster verification and claim processing, we strongly recommend recording a complete unboxing video while opening your package.

Please email the following to support@trendbuddy.in:

  • Order ID

  • Clear photos of the product and packaging

  • Unboxing video (recommended)

  • Brief description of the issue

Our support team will review your request and provide an appropriate resolution as quickly as possible.

Contact Us

If you have any questions regarding shipping or delivery, please contact us.

TrendBuddy

📧 Email: support@trendbuddy.in

📍 Business Address:
Jagatpura, Jaipur – 302017
Rajasthan, India

Thank you for shopping with TrendBuddy.

We truly appreciate your trust and remain committed to providing a reliable, transparent, and hassle-free shopping experience.