Privacy policy

Last Updated: 29 June 2026

At TrendBuddy, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit or make a purchase from TrendBuddy, we may collect the following information:

Personal Information

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping & Billing Address

  • PIN Code

  • Payment Information (processed securely by third-party payment providers)

Order Information

  • Products purchased

  • Order history

  • Delivery preferences

  • Transaction details

Device & Usage Information

We may automatically collect:

  • IP Address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referral source

This information helps us improve our website and customer experience.

How We Use Your Information

Your information may be used to:

  • Process and deliver your orders.

  • Provide customer support.

  • Send order confirmations and shipping updates.

  • Process refunds and returns.

  • Improve our website and services.

  • Prevent fraud and unauthorized transactions.

  • Comply with legal obligations.

  • Send promotional offers and marketing communications (only where permitted).

Payment Security

TrendBuddy does not store your debit card, credit card, UPI PIN, CVV, or banking credentials.

All online payments are securely processed through trusted third-party payment gateways using industry-standard encryption.

Cookies

Our website uses cookies and similar technologies to:

  • Improve website functionality.

  • Remember your preferences.

  • Analyze website traffic.

  • Personalize your shopping experience.

  • Measure the effectiveness of advertising campaigns.

You can disable cookies through your browser settings, although some website features may not function properly.

Third-Party Services

To operate our business efficiently, we may share limited information with trusted third-party service providers, including:

  • Payment Gateway Providers

  • Courier & Shipping Partners

  • Analytics Providers

  • Marketing & Advertising Platforms

  • Customer Support Tools

These partners receive only the information necessary to perform their services and are expected to protect your data.

Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you:

  • New product launches

  • Special offers

  • Discounts

  • Promotional campaigns

You may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us.

Data Protection

We implement appropriate security measures to help protect your personal information against unauthorized access, misuse, disclosure, or alteration.

However, no method of internet transmission or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Rights

You may request to:

  • Access your personal information.

  • Update incorrect information.

  • Correct your contact details.

  • Request deletion of your personal information (subject to legal and business obligations).

  • Opt out of marketing communications.

To make any such request, please contact us at support@trendbuddy.in.

Children's Privacy

TrendBuddy does not knowingly collect personal information from children under the age of 18.

If you believe a child has provided us with personal information, please contact us so we can remove the information where appropriate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.

TrendBuddy

📧 Email: support@trendbuddy.in

📍 Business Address:
Jagatpura, Jaipur – 302017
Rajasthan, India

We are committed to protecting your privacy and ensuring a safe and secure shopping experience.

Thank you for trusting TrendBuddy.